FAQ

👋 Welcome, sparkler! ✨

If you are looking to find and explore your creative side, look no further! Spark Creative Play is an iOS mobile app that provides a nurturing space that makes it easy and fun to digitally create. Play mini-games and take part in events as you create solo, or with others, and find your community who you can learn from and be inspired by.

Read on to find answers to some of our most frequently asked questions. If your question is not answered below, please reach out to us at support@playspark.art.

What is Spark?

Spark is an iOS app 📱created in partnership with Youtube Creator Moriah Elizabeth 🌈 to provide a happy corner of the internet for people of any skill level to have fun expressing themselves creatively. We believe that the delight is in the experience of exploring your imagination and bringing your creation to life 🎨, and much less so on the final outcome. We provide digitally-native creation tools that do the heavy lifting for you, as well as fun ways to create on your own or as co-creations with others. Best of all, our community of Sparklers✨ can offer inspiration for your next creation, and it won’t be long until you are inspiring others!

How can I access Spark?

Spark is specifically designed as an iPhone app. You can find Spark in the Apple App Store - just search for ‘Spark Creative Play’, or click on that link!

Right now, the Spark app is not optimized for iPad and so you may encounter some unexpected issues related to that specific device.

We are currently available in English in both the US and Canada. We hope to expand to more countries and languages soon. Stay tuned for updates!

We are not currently available on Android and unfortunately we have had a few copycats use our name and likeness to promote fraudulent Android versions of Spark. None of the Spark apps on the Google Play Store are us. We don’t currently have a timeline for when we will be able to release Spark on Android.

What can I expect when I come into Spark?

Each day we have three brand new daily sparks you can create which you can access from the easel on the home screen. A spark is like a prompt that can provide you with guidance and some playfulness so it’s easier to get started creating. We have different shaped sparks - circles are sparks based on a prompt idea, squares have a playful element to them, and pentagons are co-creation based sparks.

If you already know what you want to create, you can also access our blank canvas by tapping on the ‘+’

If you ever see a creation made by another member of the Spark community and want to do a version of your own, you can just tap the pencil icon

at the bottom of someone else’s creation to add your own flair to their creation (we call that ‘remixing’). If the pencil icon

is not visible, this means that Sparkler did not make that creation available for remixing. You can also tap the sparkles icon

next to the title of the creation to create your own version from scratch for that spark.

We also host limited time event and quest sparks. When they are available you will see them as limited time star and starburst shaped sparks in the easel.

What creation tools do you have?

We have focused on creating tools that make creating easier, and more fun, and allow you to bring to life a creation in a matter of minutes. We have new creation tools coming out all the time!

Our current selection of creation tools includes:

Drawing pen and eraser, with adjustable thickness
‘Glitz’ gold glitter pen, with an available upgrade to change the glitter pen colors
‘Magic’ tools, such as animated fairy lights, and automated creation of vines and banners, also with various customization upgrades available
Text tool with two different fonts that can support 20 characters per line
Lots of easy to use pre-made shapes
Lots of cute stickers, including exclusive designs from Moriah Elizabeth
Lots of fun backgrounds, including exclusive designs from Moriah Elizabeth
…and more!

How can I zoom into my creation?

While in creation mode you can zoom into your canvas to add those finer details. When you are on the creation canvas, and do not have a tool selected, you can use two fingers to zoom in and out of your creation. Alternatively, on the toolbar, tap ‘draw’

and a zoom icon

will appear just right of the color wheel

on the toolbar. Tap that zoom icon

and you can use two fingers to zoom in and out as well as rotate, and one finger to move the canvas orientation. When you are done just tap the return icon

bottom right of the canvas to reset your canvas back to its original state.
‍

How do I fill with color?

If you are using pre-made shapes in your creation, you will be able to select that added shape and tap on the color wheel

to change the color of the border and inside of the shape. If you see a color on the canvas you want to match, open the color wheel and tap on the pipette icon

and use it to select and match that color.

You can also use the pipette icon

when using ‘draw’ pen

to select and match to an existing color on the canvas. We also have a full array of colors to pick from, viewed as a grid, spectrum, or you can determine your own specific HEX color.

At this time, we don’t currently support filling with color for hand drawn linework, but you can use the same color wheel

to select and add color using our other tools, such as with pen and shapes, to fill inside your lines.
‍

Do you have layers?

Yes we do! We allow you to use up to 5 layers while you create. Within each layer you will be able to change it's order, hide or reveal the layer, change the opacity, lock the layer, and duplicate a layer.
‍
We also have a good selection of object management tools that allow you to use your finger to select multiple items to group them together, copy any object or group of objects (including hand drawn objects), flip

and mirror an object

as well as move objects up

, down

all the way to the front

, and all the way to the back

on your canvas.

Can I upload photos to Spark?

Uploaded images can not be included in creations in order for us to protect our Spark community and keep it positive and safe for everyone.

If you're looking for a space to talk to other Sparklers and share images or photography, we recommend you join our Discord.

Can I write comments on creations?

We don’t currently allow commenting on creations. However, we do have fun mood emojis you can add to creations so creators can feel appreciated and know how their creation makes you feel.

Can I message other sparklers in the Spark app?

We don’t currently offer that feature and we would need to ensure our community support for each other would remain positive. But, never say never, we will see how the app grows and have this on our ideas list for sure!

How do I co-create with others?

There are lots of ways to work on creations with others!

When there is a pentagon shaped spark available in the easel this is a dedicated creation mode where you will be able to invite others to create with you. But, you don’t have to wait for a pentagon-shaped spark to start your own co-creation. If you see another creation using that creation mode, just tap the sparkles icon

next to that co-creation’s title and you can start a brand new version of your own!

If you see a creation on the Inspiration Gallery or in a sparkler’s Personal Gallery, and they have enabled remixing for that creation, you will be able to tap on the pencil icon

to add your own flair to make a new combined creation. We always keep the original creator’s name when others view the remixed creation so everyone can see the OG and who remixed on top.

You can also tag your creations as wanting other sparklers to 'add-on' to your creation - you can toggle this on when you save the creation and also from the creation settings. Your creation will then appear in a dedicated 'create with others' carousel on the Spark Inspiration Gallery.

Looking for some more ideas on what to create? You can use the idea request feature to ask your fellow sparklers. Go to your Personal Gallery and tap on the light bulb icon. Here you will be able to ask for what kind of inspiration you are looking for and the community will post ideas for you. When you see an idea you like, click it to start creating it. Once you save it the creaiton will automatically be tagged with the sparkler who inspired the idea.

Can other people see my follower count?

The number of other Sparklers following you, and the number of others you are following, can only be viewed by you. And, in the same way, you can’t see other Sparklers’ counts either.

We made this decision to help our Sparklers stay focused on the joy of creating, sharing, and inspiring, rather than judging themselves and others by a number. Creating is first and foremost for you, and is not a popularity contest. If you create regularly, and share your creations, other Sparklers will discover you and, if they want to keep up to date on all your new creations, will follow you. The best way to gain followers is to keep creating and trying new creation tools! 🌈‍

I have an idea for Spark!

We are so excited to hear your idea! Please fill out this form and we’ll pass the idea on to our team!

Can you help me get into Spark?

When you enter your email address when you first create a Spark account, or when you log back in, you will tap a ‘send my link’ button in the app. Once you do that an email will be sent to the email address you provided. Open the email on the same device you are using Spark on. Then tap the ‘verify’ or ‘login’ button in the email and you will be taken back to the app logged in and ready to continue.

If for some reason you can’t access the email on the same device, or if you have an internet redirection on your email client, then you can use the 6-digit code in the same email and input that into the app directly instead, under 'already have a code'.

Finally, if you don’t see your email within a few minutes of requesting your link, please check your spam folder. Please add mailer@playspark.art to your address book to ensure that you are able to get the magic link from Spark directly into your inbox. If still no luck, try entering your email address again into the app in case there was a typo. If you have parental controls enabled on your Apple device, ask your parents to go to contacts under your Screen Time > Always Allowed > Contacts > and then under Specific Contacts add mailer@playspark.art as well as support@playspark.art. This will allow us to contact you with your magic link to log into your account as well as email you about any issues or changes to your account.

If you have requested multiple access links please be sure to use the latest link sent as new links will expire previous ones.

Any other issues, please reach out to us at support@playspark.art and we’ll try to help you get them resolved so you can get back to creating as quickly as possible!

Why was my creation deleted?

Our content moderators work hard to ensure that Spark is a safe space that is encouraging and specifically supportive of creativity. Spark moderators will remove any creation that violates our Code of Conduct. Decisions to remove creations are at our moderators’ discretion.

If your creation is removed we will send you an email to let you know.

Why was my Spark account locked?

If your account has been locked, we first ask that you review the Code of Conduct and any emails we may have sent you regarding any potential guidelines you may have accidentally or intentionally violated. If you still have questions or believe you were unjustly locked out of your account, please send us an email at support@playspark.art.

Your account may also be blocked if you are not eligible to join Spark at this time. Please refer to our Terms of Service for details on eligibility. Please note these may be different based on specific country.

I think I’ve encountered a bug…

Help the Spark Team remove any pesky bugs! Please fill out a bug report so we can quickly find a resolution!

FAQs

👋 Welcome, sparkler! ✨

FAQs

More questions?